All orders are shipped by regular mail unless special arrangements are made.
Rates for shipping vary by size and weight of products ordered. For reference only on typical orders:
- Trackables only $2.50, ideal if you are ordering fewer than 6 trackables
as this options cannot be insured.
- Within Canada expect to pay between $7-10
- To the US expect to pay between $7-14
- International orders expect to pay between $10-20
The above figures are guidelines based on multiple small items. You will see your actual shipping costs as the final step before confirming your order. You do not have to proceed with your order if the shipping cost is higher than you are prepared for.
● Products stocked in the store and presale items:
We will ship to almost anywhere in the world. During the “checkout” process, options will appear to select a shipping method for your area.
International Shipments: For all International shipments, Cache At Night will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. Cache At Night will not be held liable for any customs duties or taxes that arise from your local customs office. Cache At Night will also not be held responsible for any additional fee the local carrier in your country may charge.
Please note: We recommend that you choose a shipping method which can be tracked. For non-tracked methods of shipping, Cache At Night will not be responsible for any lost shipments.
Please contact us if you do not see a shipping method for your location.
Normally, we will ship your order within 2 business days of receiving your order regardless of the shipping method chosen. If a product is out of stock, please allow 2 to 4 weeks for the item to ship.
It can take overseas orders 7 to 45 days to reach their destination. Please be patient as postal carriers in each country are different at handling their mail. Packages can also get held at Customs offices. Please contact your local post office or Customs office for packages that have been delayed.
The value we place on Customs forms is the value of the products shipped. We understand this may cause you to have to pay extra import taxes imposed by your country’s government. Please contact your Customs office if you are dissatisfied with the taxes they impose.
If you have any questions or special orders, please feel free to contact us.